Chimney Sweep · New Hartford

Ember Willow Chimney Inc — New Hartford’s Trusted Older-Home & Masonry Chimney Specialists

Protect your 1800s New England home from hidden masonry damage, failing liners, and dangerous chimney leaks before winter strikes

12+Years
4.9★Rated
Same-DayService
Welcome

Ember Willow Chimney Inc

New Hartford’s older homes whisper stories of New England winters — but their chimneys often groan under the weight of time. Cracked masonry, deteriorating clay liners, and unseen water damage can turn a cozy hearth into a fire hazard. At Ember Willow Chimney Inc, we specialize in diagnosing and repairing the unique challenges of pre-1950s brickwork, ensuring your chimney performs safely for generations. Serving New Hartford and the Farmington Valley since 2010, we combine historic-craft precision with modern diagnostics to protect what matters most — your home and family.

12+
Years Experience
4,000+
Jobs Completed
4.9★
Average Rating
Same-Day
Service
What We Do

Our Services

Comprehensive chimney sweep for New Hartford homes and businesses.

Masonry Repairs & Repointing

Restore cracked brick, eroded mortar joints, and failing chimney crowns in New Hartford’s historic homes

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Chimney Liner Inspections & Replacement

Upgrade failing clay or metal liners in New Hartford homes with durable, insulated stainless-steel systems

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Waterproofing & Chimney Crown Repair

Seal porous brick and cracked crowns to block New Hartford’s relentless rain and snowmelt from damaging your chimney

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Creosote Removal & Firebox Restoration

Deep-clean flues and restore cracked fireboxes in New Hartford’s wood-burning hearths

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Chimney Cap Installation & Upgrades

Install custom copper or stainless-steel caps to keep out debris, animals, and New Hartford’s unpredictable storms

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Full Chimney System Overhauls

Comprehensive restorations for New Hartford homes with multiple chimney issues — from liners to masonry to flashing

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Our Promise

Why Choose Us

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Why older New Hartford homes need specialized chimney care

Pre-1950s chimneys were built for coal, not modern wood stoves or EPA-certified appliances. Their clay liners crack under today’s heat loads, mortar joints erode from freeze-thaw cycles, and unsealed brick absorbs water like a sponge. Generic sweeps treat symptoms; we diagnose root causes specific to New England masonry, preventing costly collapses and fire hazards before they start.

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Why we don’t just sweep — we restore and protect

A basic chimney sweep removes soot; we rebuild what’s broken. Our process includes moisture mapping, thermal imaging, and masonry repairs that address the structural weaknesses older homes develop over decades. We leave your chimney not just clean, but fortified against New Hartford’s relentless weather.

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Why our warranties matter for New Hartford homeowners

We stand behind every repair with a 2-year workmanship warranty because we use materials and techniques built to last. Unlike fly-by-night operators, we document each step with photos and reports, so if an issue arises, we fix it — no excuses. Your chimney’s longevity is our reputation.

Why we offer free estimates — no pressure, just clarity

Chimney work shouldn’t come as a surprise. We provide on-site estimates with no hidden fees, explaining exactly what your New Hartford home needs and why. Our quotes include photos of damage, repair options ranked by urgency, and transparent pricing. No upsells — just honest advice from a licensed pro.

Why Trust Ember Willow Chimney Inc

Credentials You Can Count On

We hold ourselves to the highest standards so you can hire with total confidence.

Licensed & InsuredFully licensed, bonded and insured for your complete protection.
Certified TechniciansTrained, certified professionals handle every chimney sweep job.
Background-Checked CrewEvery team member is vetted and background-checked.
12+ Years of ExperienceTrusted by New Hartford homeowners for over a decade.
Workmanship GuaranteeWe stand behind every job — if it's not right, we make it right.
Upfront, Written PricingClear quotes with no hidden fees or surprises.
Why Ember Willow Chimney Inc

Built on Trust & Craftsmanship

New Hartford’s older homes tell stories in their brickwork, and Ember Willow Chimney Inc. specializes in reading those stories before the flue does. We focus on masonry chimneys—those hand-laid brick stacks that anchor century-old farmhouses and 1920s Tudors alike—because their liners and mortar joints age differently than modern factory-built flues. Whether it’s a cracked terra cotta liner in a West Hill Road Colonial or a sagging crown on a Cherry Brook Road cape, we diagnose the hidden wear that most sweeps miss. Our crew carries trowels, not just brushes, so we can tuck-point failing joints and install stainless-steel liners that match the original aesthetic without the 19th-century fire risk.

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Simple Process

How It Works

1

Step 1: Schedule a free on-site inspection

Call (475) 225-2653 or book online for a same-day or next-day visit. We’ll arrive with moisture meters, thermal cameras, and a ladder, ready to assess your chimney’s condition without disrupting your routine.

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Step 2: Receive a detailed repair estimate

Within 24 hours, you’ll get a written report with photos, repair options, and pricing. We’ll explain which issues are urgent, which can wait, and how to prioritize based on your budget and usage.

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Step 3: Approve and schedule the work

Once you approve the estimate, we’ll coordinate a convenient time to complete repairs. Most jobs take 4–8 hours; overhauls may require a second day. We work efficiently to minimize disruption to your home.

4

Step 4: Final inspection and warranty activation

After repairs, we’ll conduct a final walkthrough, provide a signed warranty, and give you a maintenance checklist. Your chimney is now protected, and our team is just a call away for follow-ups.

Reviews

What Our Customers Say

★★★★★

"After our 1890s home’s chimney started leaking, we called Ember Willow. They found hidden spalling bricks and a cracked crown we never knew about. The repairs stopped the leaks, and their moisture report proved the chimney was dry. Worth every penny."

MA
Margaret and Tom Callahan
New Hartford, CT
★★★★★

"My fireplace’s draft was terrible, and the previous sweep just cleaned it. Ember Willow diagnosed a collapsed liner and installed a new one. Now my fires burn hotter, and the soot buildup is gone. Their thermal scan showed the improvement instantly."

DR
David Ruiz
Barkhamsted, CT
★★★★★

"We bought a fixer-upper in the Highlands, and the chimney was a mess. Ember Willow rebuilt the crown, repointed the brick, and waterproofed it. The crew was meticulous, and the 2-year warranty gave us peace of mind. Highly recommend."

LC
Lisa Chen
New Hartford, CT
★★★★★

"After a raccoon got into our flue, we needed a cap and repairs. Ember Willow installed a custom copper cap and fixed the damaged flashing. They even came back to check the alignment after a storm. Professional and thorough."

JO
James O’Connor
Torrington, CT
★★★★★

"Our chimney’s masonry was crumbling, and we were told it needed a full rebuild. Ember Willow repointed instead, saving us thousands. Their lime mortar blend matched the original perfectly, and the chimney looks brand new."

PA
Patricia and Robert Whitmore
New Hartford, CT
★★★★★

"I was skeptical about waterproofing, but Ember Willow’s treatment stopped the musty smell in our living room. Their moisture test before and after showed the difference. The crew explained everything clearly — no pushy sales."

MD
Michael Delgado
Winsted, CT
Service Areas

Chimney Sweep Near You

Proudly serving New Hartford and these nearby communities.

From the Blog

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Service Area

Proudly Serving New Hartford

FAQ

Frequently Asked Questions

Should I reline my 1880s masonry chimney if the liner is cracked but still drawing smoke?

Yes—cracked clay liners in older chimneys let heat escape into the masonry, accelerating spalling and increasing fire risk. A stainless-steel liner restores draft efficiency and meets modern safety codes without gutting your historic stack.

Is it worth repairing the chimney crown on my Cherry Brook Road cape before winter?

Absolutely—New Hartford’s freeze-thaw cycles turn a hairline crown crack into a full-width fracture by spring. A properly sloped crown with a drip edge keeps water out of the flue and prevents costly masonry repairs down the road.

Do I really need a Level II inspection if my chimney looks fine from the roof?

Yes—older chimneys can hide hidden damage like loose bricks, deteriorated mortar, or a collapsed smoke chamber that aren’t visible from the roofline. A Level II inspection uses cameras and thermal imaging to spot issues before they become emergencies.

Can I burn pine in my West Hill Road fireplace after a basic sweep?

No—pine’s high sap content leaves sticky creosote that clings to older flues, even after brushing. We recommend seasoned hardwood and a follow-up inspection after the first burn to confirm the chimney’s clear.

How do I know if my New Hartford home’s chimney needs a new liner before listing it?

Look for white efflorescence on the exterior bricks, a musty smell in the fireplace room, or soot falling into the hearth—all signs of water intrusion through a failing liner. A pre-sale inspection can prevent last-minute repairs that derail closings.

Is tuck-pointing the mortar joints on my 1920s Tudor chimney enough to stop leaks?

Tuck-pointing stops active leaks, but if the flue tiles inside are cracked or the smoke chamber is crumbling, water will keep finding new paths. We pair tuck-pointing with a full liner assessment to ensure the entire system is watertight.

Should I cap my chimney if I only use the fireplace a few times a year?

Yes—New Hartford’s squirrels and starlings nest in open flues, and a capped chimney keeps debris out and drafts consistent. We install custom stainless-steel caps that resist rust and match your home’s era.

What’s the fastest way to tell if my chimney’s damper is leaking warm air in winter?

Hold a lit incense stick near the damper while the fireplace is cold; if smoke drifts into the room, your damper seal is shot. Older homes often have cast-iron dampers that warp over time—we replace them with airtight seals to cut heating bills.

New Hartford’s older homes deserve chimneys that last. Call (475) 225-2653 for a free inspection today.

Fast response, upfront pricing, and workmanship guaranteed. Get your free estimate today.

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